Last Updated: October 2025
1. Introduction
TSC Trade Group Pty Ltd (“TSC Build”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you:
Visit our website (https://tscbuild.com.au/)
Submit an enquiry
Engage with us through email, phone, advertising platforms, or third-party tools
By accessing our website or providing your information, you agree to the practices outlined in this Privacy Policy.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Company name or business details
Project details or service enquiries
Any information submitted through contact forms, emails, or phone calls
Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our site
Traffic source (e.g., Google Ads, social media)
Cookie data and website analytics
3. How We Collect Your Information
We collect information through:
Website contact or enquiry forms
Phone calls, SMS, or email communication
Cookies, analytics tools, and tracking technologies
Third-party integrations (e.g., Google Analytics, Meta Pixel, Google Ads)
You may disable cookies through your browser settings, though some website features may not function properly.
4. Why We Collect Your Information (Use of Data)
We use the information we collect to:
Respond to enquiries and provide requested services
Deliver quotes, proposals, and project information
Improve our website performance and user experience
Analyse website traffic and advertising performance
Send service updates, promotions, or marketing emails (only if you opt-in)
Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
5. Disclosure of Information
We may share your information only when necessary:
a. Service Providers
With trusted third-party partners that assist with:
Website hosting
Email marketing platforms
CRM systems
Advertising and analytics tools (e.g., Google, Meta)
These providers are bound by confidentiality and data-protection agreements.
b. Legal Requirements
We may disclose your information if required by:
Law
Court order
Regulatory authority
c. Business Transfers
If TSC Trade Group Pty Ltd undergoes a merger, acquisition, or business sale, your information may be transferred as part of the business assets.
6. Data Security
We take reasonable steps to safeguard your information through:
Secure servers and encrypted systems
Access-restricted data management
Security monitoring and protection measures
However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Cookies, Tracking & Analytics
Our website uses cookies and tracking tools to improve functionality and measure performance.
We may use:
Google Analytics
Google Ads Remarketing
Meta (Facebook/Instagram) Pixel
Session, performance, and preference cookies
These tools help us understand website usage and deliver relevant ads.
Advertising Cookies
We may use cookies for:
Remarketing
Ad measurement and optimisation
Audience insights
You can opt out of interest-based advertising via:
8. Access, Correction, and Deletion
You may request to:
Access the personal information we hold
Correct inaccurate or outdated information
Request deletion of personal data (subject to legal requirements)
Requests can be sent to: info@tscbuild.com.au
We will respond in accordance with Australian privacy laws.
9. Third-Party Links
Our website may include links to external sites.
We are not responsible for the privacy practices or content of third-party websites.
10. Contact Us
For questions or privacy enquiries, contact us:
TSC Trade Group Pty Ltd
📧 Email: info@tscbuild.com.au
📞 Phone: 0435 636 695
🌐 Website: https://tscbuild.com.au/
11. Changes to This Policy
We may update this Privacy Policy occasionally.
The most recent version will always be available on this page, with the updated date noted above.