PRIVACY

TSC Build Privacy policy

Last Updated: October 2025

1. Introduction

TSC Trade Group Pty Ltd (“TSC Build”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you:

  • Visit our website (https://tscbuild.com.au/)

  • Submit an enquiry

  • Engage with us through email, phone, advertising platforms, or third-party tools

By accessing our website or providing your information, you agree to the practices outlined in this Privacy Policy.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company name or business details

  • Project details or service enquiries

  • Any information submitted through contact forms, emails, or phone calls

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on our site

  • Traffic source (e.g., Google Ads, social media)

  • Cookie data and website analytics


3. How We Collect Your Information

We collect information through:

  • Website contact or enquiry forms

  • Phone calls, SMS, or email communication

  • Cookies, analytics tools, and tracking technologies

  • Third-party integrations (e.g., Google Analytics, Meta Pixel, Google Ads)

You may disable cookies through your browser settings, though some website features may not function properly.


4. Why We Collect Your Information (Use of Data)

We use the information we collect to:

  • Respond to enquiries and provide requested services

  • Deliver quotes, proposals, and project information

  • Improve our website performance and user experience

  • Analyse website traffic and advertising performance

  • Send service updates, promotions, or marketing emails (only if you opt-in)

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.


5. Disclosure of Information

We may share your information only when necessary:

a. Service Providers

With trusted third-party partners that assist with:

  • Website hosting

  • Email marketing platforms

  • CRM systems

  • Advertising and analytics tools (e.g., Google, Meta)

These providers are bound by confidentiality and data-protection agreements.

b. Legal Requirements

We may disclose your information if required by:

  • Law

  • Court order

  • Regulatory authority

c. Business Transfers

If TSC Trade Group Pty Ltd undergoes a merger, acquisition, or business sale, your information may be transferred as part of the business assets.


6. Data Security

We take reasonable steps to safeguard your information through:

  • Secure servers and encrypted systems

  • Access-restricted data management

  • Security monitoring and protection measures

However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.


7. Cookies, Tracking & Analytics

Our website uses cookies and tracking tools to improve functionality and measure performance.

We may use:

  • Google Analytics

  • Google Ads Remarketing

  • Meta (Facebook/Instagram) Pixel

  • Session, performance, and preference cookies

These tools help us understand website usage and deliver relevant ads.

Advertising Cookies

We may use cookies for:

  • Remarketing

  • Ad measurement and optimisation

  • Audience insights

You can opt out of interest-based advertising via:


8. Access, Correction, and Deletion

You may request to:

  • Access the personal information we hold

  • Correct inaccurate or outdated information

  • Request deletion of personal data (subject to legal requirements)

Requests can be sent to: info@tscbuild.com.au

We will respond in accordance with Australian privacy laws.


9. Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices or content of third-party websites.


10. Contact Us

For questions or privacy enquiries, contact us:

TSC Trade Group Pty Ltd
📧 Email: info@tscbuild.com.au
📞 Phone: 0435 636 695
🌐 Website: https://tscbuild.com.au/


11. Changes to This Policy

We may update this Privacy Policy occasionally.
The most recent version will always be available on this page, with the updated date noted above.